How to add machines to your account

Introduction:

Welcome to the guide on how to add machines to your account on our platform. There are two methods to add machines: the first method involves adding machines during the account creation process, and the second method involves adding machines through the 'Devices' tab. This guide will walk you through both methods.

Method 1: Adding Machines During Onboarding

Accessing the Feature:

1. Start the account creation process on the platform.

Using the Feature:

1. During the onboarding process, you will be prompted to add machines.
   • Screenshot 1: Show the screen where the user is asked to add machines.
2. Enter the 8-digit serial number of each machine you want to add. After entering each serial number, click 'Add' to include multiple machines.
   • Screenshot 2:  
3. Complete the onboarding process to finalize adding the machines.
4. The dealer/owner will then approve or deny the request.

Method 2: Adding Machines via the Devices Tab

Accessing the Feature:

1. Go to the ‘Devices’ tab.
2. Select ‘Add Device’.

Using the Feature:

1. Click the ‘Add Device’ button.
   • Screenshot 4: Show where this button is located. 
2. Enter the 8-digit serial number of each machine you want to add.
   • Screenshot 5: Show an example of the serial number entry field. 
3. After entering each serial number, click 'Add' to include multiple machines.
   • Screenshot 6:
4. Once all desired machines are added, click 'Send Request' to send the addition request to the dealer/owner.
5. The dealer/owner will then approve or deny the request.

Additional Features:

• Options and Settings: You can view the status of your machine addition requests in the ‘Requests’ section.
• Tips and Tricks: Ensure that the 8-digit serial number is correct to avoid any delays in the approval process.

Frequently Asked Questions (FAQ):

• Question: What if the dealer/owner denies my machine addition request? Answer: Contact the dealer/owner to understand the reason for denial and resolve any issues.
• Question: Can I add machines later if I skip this step during onboarding? Answer: Yes, you can always add machines later using the ‘Devices’ tab.